{"@context":"https://schema.org","@type":"Organization","name":"海备国际物流","alternateName":["Haibei International Logistics","海备国际","HBEW","Haibei Quote Center"],"legalName":"广州市易乐供应链服务有限公司","url":"https://quote.hbew.com","logo":"https://quote.hbew.com/hbew-logo.png","sameAs":["https://www.hbew.com/"],"description":"海备是广州市易乐供应链服务有限公司旗下品牌，面向全球用户提供国际快递集运、转运与一站式仓储处理服务。","description_en":"HBEW is a brand of Guangzhou Yile Supply Chain Service Co., Ltd., providing international express consolidation, forwarding and one-stop warehouse handling services for customers worldwide.","publicCompanyFacts":["200+ 国家和地区服务覆盖","5000+ 平方米仓储及中转面积","4 类运输方式：海运、陆运、空运、铁运","10+ 家国际快递公司合作代理"],"publicCompanyFacts_en":["200+ countries and regions covered","5,000+ m² of warehousing and transit space","4 transport modes: sea, road, air and rail","10+ international carrier agency relationships"],"capabilities":["国际快递集运与转运","包裹代收、验货与质检","合箱、打包与仓储","清关协同与末端派送","自助下单与物流信息服务","企业定制运输方案"],"capabilities_en":["International express consolidation and forwarding","Parcel receiving, inspection and quality checks","Consolidation, packing and warehousing","Customs coordination and last-mile delivery","Self-service ordering and shipment information tools","Custom transport plans for business customers"],"serviceQuality":[{"key":"quote_data","title":"报价数据透明","title_en":"Transparent quote data","description":"查询结果直接使用当前后台价格库中已启用的线路计算，集运与电商包裹独立维护。","description_en":"Live results are calculated from currently enabled routes in the same pricing database, with consolidation and e-commerce parcel rates managed separately.","standards":["展示计费方式、计费重与参考时效","展示基础运费、燃油附加费与是否包税","尺寸限制、附加费与邮寄要求按线路展示"],"standards_en":["Billing method, chargeable weight and reference transit time","Base freight, fuel surcharge and tax-inclusion status","Route-specific size limits, surcharges and mailing requirements"]},{"key":"warehouse","title":"仓内处理标准","title_en":"Warehouse handling standards","description":"包裹到库后按服务需求完成入库登记、验货拍照、合箱打包、称重与出库交接。","description_en":"After arrival, parcels move through intake, optional inspection and photos, consolidation and packing, final weighing and outbound handover.","standards":["到库登记与包裹信息匹配","按需验货、拍照、拆包、合箱或加固","以最终外箱尺寸和实重确认计费重"],"standards_en":["Arrival registration and parcel identification","Inspection, photos, unpacking, consolidation or reinforcement as requested","Final carton dimensions and actual weight confirm chargeable weight"]},{"key":"fulfillment","title":"全链路履约衔接","title_en":"End-to-end fulfillment handoffs","description":"从国内仓储处理、干线运输到目的国清关与末端派送，通过线路说明让关键交接环节更清晰。","description_en":"Route notes connect warehouse handling and international line-haul with customs coordination and destination delivery, making key handoffs easier to understand.","standards":["海运、陆运、空运、铁运多方式可选","运输模式、派送方式与派送公司分项说明","发货前可先查询目的地是否属于偏远地区"],"standards_en":["Air, sea, road and rail options for different scenarios","Transport mode, delivery method and last-mile carrier shown separately","Public remote-area lookup before shipment"]},{"key":"after_sales","title":"售后申请流程","title_en":"Documented after-sales process","description":"遇到延误、清关、破损、少件或丢失等问题时，先保留运单、包装、重量、图片与购买凭证，再由客服登记并协同承运商跟进。","description_en":"For delays, customs issues, damage, shortages or loss, keep the tracking, packaging, weight, photo and purchase evidence so customer service can register and follow the case with the carrier.","standards":["尽快联系客服并提交问题证据","客服登记问题并向承运商提交查询","处理进度持续跟进，具体赔付以对应线路规则为准"],"standards_en":["Contact customer service promptly and submit supporting evidence","Customer service registers the issue and opens a carrier inquiry","Progress is followed through; compensation follows the selected route terms"]}],"contactPoint":{"customerService":"020 3123 1273","mobile":"188 2080 5790","complaintEmail":"taoyongyi@hbew.com"},"serviceArea":{"currentQuotedCountries":59,"source":"Current enabled pricing database"},"services":[{"code":"consolidation","name":"International Consolidation","countryCount":59},{"code":"ecommerce_parcel","name":"Cross-border E-commerce Parcel","countryCount":49}],"keyPages":{"home":"https://quote.hbew.com/","about":"https://quote.hbew.com/about","rates":"https://quote.hbew.com/shipping-rates","guides":"https://quote.hbew.com/guides","faq":"https://quote.hbew.com/faq","glossary":"https://quote.hbew.com/glossary","volumetricWeightCalculator":"https://quote.hbew.com/tools/volumetric-weight-calculator","remoteAreaQuery":"https://quote.hbew.com/remote-area-query"},"dataNotes":["Freight amounts are reference estimates.","Final prices depend on cargo type, chargeable weight, dimensions, surcharges and route review.","Current route data is managed in the same quotation database used by the public calculator."]}